Our Team
OneMain’s inclusive culture allows team members at all levels of our organization to further their careers and achieve both their personal and professional goals.
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We believe that motivated members are more engaged, productive, innovative and collaborative, which in turn helps deliver a consistently excellent customer experience.
We provide competitive, benchmarked compensation and benefits. Team members are guided through their performance management with regular goal setting and coaching, and we also offer performance pay to help enhance career development.
Leadership development training is offered for each level from those aspiring to step into management, first-time managers and first-time manager of managers. We provide a multi-faceted leadership development program for the extended leadership team, which includes a speaker series and targeted stretch projects and development programs. Operations teams have multi-week training programs specific to their job roles.
We are committed to providing a total rewards package that allows our team members to fulfill their own dreams and goals. Our comprehensive benefits package includes, but is not limited to:
- High-quality medical, dental, vision and prescription coverage, as well as health savings accounts and flexible savings accounts.
- Retirement and time-off programs, such as a 401(k) plan that matches the first 4% dollar-for-dollar.
- Life insurance and short- and long-term disability insurance.
- Paid time off for vacation, personal days, sick time and holidays for all full-time and some part-time team members.
Employees earn up to 15 days of vacation during the first year of employment – up to a maximum of five weeks or 25 days – as well as seven paid holidays and two personal days yearly. We provide six weeks of parental leave paid at 100%.
We offer free Employee Assistance Program resources and referrals on a variety of topics, including stress management, virtual health and virtual mental health visits.
Full-time employees are eligible for up to a $5,250 tuition reimbursement each year. In addition, OneMain offers support for Continuing Education CPEs via our online training.
The average length of service is nine-plus years within our operations and field network.
Our team members strive to provide best-in-class service and create the highest value for our customers.
We provide training to ensure team members know all the laws and regulations that impact their jobs. We have formal quality control mechanisms, including a customer satisfaction survey with new results reported quarterly.
Employee Satisfaction
Companywide engagement surveys have been conducted annually for seven of the last eight years, and our response rate has been 70% or better every year. Pulse surveys are used to monitor employee satisfaction and receive employee feedback on a variety of topics and areas of interest, particularly around COVID-19.
Our employees are required to adhere to a Code of Business Conduct and Ethics policy and must complete annual compliance and ethics training. Required trainings include, but are not limited to:
- Data Protection
- Workplace Diversity
- Anti-bribery & Corruption
- Anti-money Laundering
- Whistleblower Policies
- Code of Business Conduct & Ethics
- Insider Trading
- Harassment
- Unconscious Bias
For more information on our code of conduct, visit our investor relations page here.
Learn how we prioritize our customers, communities and team members in our Impact Reports.
Download 2023 Report