Mortgage Payment Solutions

OneMain Financial understands that situations arise beyond your control. We sincerely want to work with you. We may be able to find a solution that will keep you in your home. We have experienced representatives who are ready to discuss your options with you.

Some of the solutions that may be available to help you keep your home

Cure Agreement

This option will allow you to repay part of the delinquency each month along with your current monthly payments.

Short Sales

In some instances, the market value has declined and selling your property for the full payoff amount may be difficult. We may accept less than the full payoff while still providing satisfaction of the mortgage lien in certain situations.

Loan Modification

If you are experiencing a financial hardship this option may allow you to modify the existing terms of your loan to assist with managing your current monthly payment.

Take the next step

  1. Contact Us Today

    Call 1-866-698-8332 - we are here to help.

  2. Be Prepared

    Download and complete the Loss Mitigation Application Form and provide proof of income.

  3. Work Together

    We will work with you to find the best solution for your situation.

For OneMain Financial to better understand your current financial situation, the following items should be provided in order to be considered for any of the solutions above: most recent W-2, pay stubs, tax return document(s), and bank statements.

Notice

You may be eligible for home ownership counseling provided by non-profit organizations that are approved by the U.S. Department of Housing and Urban Development (HUD) and experienced in providing such counseling. You can obtain the names and phone number of these approved agencies by calling 1-800-569-4287.

You may also contact the Homeownership Preservation Foundation (HOPE) at 1-888-995-HOPE (4673). The HOPE Foundation is also a non-profit agency with experienced counselors to assist homeowners who are having difficulty meeting their mortgage payment obligations.

Your Rights to Submit Requests for Information and Notices of Error

Customers with closed end real estate mortgage loan accounts have rights under Federal law to submit requests for information concerning their accounts and/or notices of errors regarding the servicing of their accounts. The information below generally describes how you can submit such a request or notice to us, and our process for responding to you.

Frequently asked questions

General questions

Cure/modification

Short sale