OneMain Financial may report information about your account to the major credit bureaus. Under the Fair Credit Reporting Act, you have the right to directly dispute the accuracy of information OneMain Financial reports to the major credit bureaus.
In order to assert your rights regarding any disputed account information, you must do the following:
- Any dispute must be made in writing to OneMain Financial at the following address: PO BOX 3327, Evansville, IN 47732-3327. To avoid delays, you should not provide your dispute notice to a OneMain Financial branch or another address.
- Your dispute notice must sufficiently identify your account relationship with OneMain Financial, such as your name, address, account number, etc.
- You must specify the inaccurate information OneMain Financial is reporting to the credit bureaus and why you are disputing it.
- Depending on the nature of your dispute, you may be required to provide documentation or other information to support your dispute. For example, if our records don't support your claim, you may need to provide a relevant portion of a credit report that may contain possibly inaccurate information, account statements, a copy of a police report, an affidavit of forgery, etc.
If you fail to meet any of the above requirements it may delay any response from OneMain Financial and any resolution of your dispute. In most cases, OneMain Financial will respond to your dispute notice in writing within 30 days of receiving it.
Credit Reports for Marketing Purposes
If you are a present customer and previously authorized OneMain Financial to obtain and use your credit report from time to time to qualify you for other products and services of OneMain, you may opt out at any time. Simply write to us at OneMain, PO BOX 142, Evansville, IN 47701-0142 and include your full name, address, and account number. If your account is closed and paid in full, you don’t need to take any action.